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The answer is simple.… our therapists. We have a lot of experience within these walls. Thousands of hours of hands on massage. Thousands of hours of education. A hundred years of combined working experience.
As the owner, the no.1 responsibility I have is to our clients (customers), ensuring they are in great hands at all times. I take this responsibility seriously. We only hire great therapists. If they aren’t great yet, we believe they can get there.
In order to get hired at Bodyworks, the licensed therapist is required to give a massage to each one of us. That would be approximately 5-7 massages. Then as a team we talk about the candidate and decide:
Once we’ve discussed all the pros and cons and everyone has voiced their opinion about the potential new hire, then we vote whether to extend a contract or not. Simple. Team oriented. Empowering. The best decisions are made together.
In a nutshell, that is the process everyone goes through before they can work at Bodyworks and I take it very seriously.
Your qualified therapist ensures that your experience consistently exceeds your expectations. They deliver an excellent massage service. Presentable at all times. Uses good communication skills. Is polite and well mannered. Has a pleasant disposition. Most importantly, they listen to you and hear what you are wanting out of your massage session.
This right here ^^^ this is the meat and potatoes of your experience at Bodyworks! 95% of your experience at my business is left up to another therapist to deliver the goods. Which is why the hiring process is so critical! There are other details that play a role in your experience, but none as important as the quality of your massage therapist. To read more about the Flow of Experience and my expectations of what you should experience, click here.
To loop back to the original question … why you should choose Bodyworks as your go to massage place… only the best therapists work here. You are buying a service, therefore you are buying the skills of the service provider. It makes sense to choose an establishment that only allows the best service providers to work there.
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